Losing a pet can be a scary experience; the best way to find your pet is to act quickly! If you are missing your pet, we strongly recommend coming to the shelter immediately during our open hours of 10am-6pm to see if their pet is here. Descriptions provided via phone or email may not be sufficient for staff members to positively identify your pet, so it is important to come in person. Stray dogs are held for 48 hours, after which they may be adopted, transferred to other rescue groups, or humanely euthanized. Daily visits are HIGHLY recommended for the greatest chance of locating your pet! Please make sure to bring your photo ID and proof of ownership when you visit the shelter.
If you are unable to come in person when your pet goes missing, please fill out the lost report right now by filling out the form at the bottom of this page. Be sure to upload a recent photo or photos of your pet with your report. If your pet has a microchip, please include the microchip number in the form, as well as a description of any collar, leash, or harness the pet was wearing, or any distinctive markings. Reports expire after 6 weeks so please email email@example.com if your pet is still missing so the report can be renewed. Please note: while staff and volunteers will do their best to match lost pet reports with in-shelter animals, we cannot guarantee a successful identification.
Is your pet microchipped? If so, please call your microchip registry to ensure that the information listed on your pet’s microchip is current and accurate. You can also report your pet as missing with the microchip registry. If you are unsure where your pet’s microchip is registered, please visit www.petmicrochiplookup.org and enter the chip number.
Descriptions provided over the phone may not accurately assist staff in finding your pet if he or she is here at the shelter. More than 15,000 animals pass through the shelter each year so it is important that you visit in person on a regular basis (daily visits are best) when your pet is lost. ACCT Philly is open 10 a.m. to 6 p.m to look for lost pets. Below are found reports filed and strays brought in to ACCT Philly. Cats are listed separately after dogs.
Any questions? Contact the ACCT Philly at 267-385-3800 or email firstname.lastname@example.org.